UK Landlord Forum / Life

Hi all
We have recently come to the end of our tenancy after one year which states that we can go onto a rolling contract.
The agent sent out a new 12 month agreement with a price increase we have previously spoken to our landlord who said that he was happy for the rent to stay the agent has influenced them into raising the rent because of a clause.

The agents has been caught out lying as she said she had already spoken to the Landlord prior to issuing the increase and new 12 month contract. They told us that we weren't allowed to go to a contract and wouldn't give a reason apart from it's not allowed and it's not possible

They asked us to do a video viewing and turned up wanting to record. I wasn't happy with this and advised I wouldn't allow it.
I was told to my face that my Landlord did not want to go to a rolling contract after the agent left the property. I called my Landlord  And asked about why they won't allow us to go to a rolling contract. They did not know anything about this and the agent once was was once again lying despite telling the agent we will be going onto a rolling contract. They refuse this on several occasions ignoring my requests.

I told them again this in writing for the third time that we would not be leaving the property until we have given notice the next day we receive an email saying that she will do what we want and save us the notice that we want. We have not asked for this21 minutes later a colleague had sent a hostile email I noted in the email they were saving us with a section 6A they were supposed to issue it as a section 21 is this valid?

Sort of concerned we have been legally evicted and the agents have gone against their code of practice. My Land knows around fixing the boiler today. I spoke to him and he was happy for us to still remain on the same rent and go on a rolling contract if that's what we want the agent has advertised the property and arranging viewings

We have told the landlord that we don't want anything to do with the agent And if he was to move away from them or work it between us, we would happily stay but until then while they are in the picture we are not prepared to stay. Are we able to sue them for any out-of-pocket expenses that we are now going to cure due to their negligence mismanagement bullying intimidation Tactics?

Any help would be appreciated, thank you

This is very odd.  Is there more to the story that could be relevant?  At the very least there seems to be a communication problem. It is possible that the landlord is also not being open with you. You are already on a periodic (rolling) contract,and do not have to do do anything or sign anything.

If you are not prepared to pay the increased rent then you obviously need to find somewhere else more affordable. You do not have to move out after 2 months if you have not yet found a new place. It is not a good idea to wait for eviction however as this could affect your references. In the meantime keep paying your rent ( raised or existing)  The landlord will have a contract with the agent which may be expensive and complicated to terminate. If he really wanted you to stay he would not have agreed to S21 being served.He may be hiding behind the agent, which is what he pays them for. 

I don' t understand what you feel you can sue for, what are your out- of- pocket expenses?       

This thread is almost nonsensical - on one hand you want to stay and say you'll not leave until given notice, which you are given, which you don't want, then you say you're concerned you have been [il]legally evicted, yet you are still there and state you are prepared to stay but not if the Agent remains.

You clearly do not have your head clear in what you want, or you may have learning difficulties.

Firstly, though, you don't dictate to your Landlord whether, and which, Letting Agent they may employ.
Secondly, it feels like you can just sit tight as the Notice you've received is questionable - see if it escalates.
Thirdly, the term "negligence mismanagement bullying intimidation Tactics" is nuts, and what out-of-pocket expenses do you refer to?

You don't have to agree to a new contract (whatever the agent or landlord's story is). A periodic agreement will begin automatically because the law says so, even if your contract doesn't.

You can agree a new rent with the landlord or they can impose one, unless the tenancy agreement says otherwise.

You don't have to allow viewings if you don't want to, full stop.

If you don't move out when the notice you have received says that you have to, the agent can't do anything without the landlord's support. The landlord would have to be part of any eviction process, the agent can't do that on their own. So no, you haven't been evicted.

Form 6A is a section 21 notice.

No, you can't claim for expenses incurred based on what you've posted. If you think the agent has gone against their code of practice, follow the complaints procedure in their code of practice.

Wow, what a mess! It sounds like you've been through a really frustrating situation with this letting agent. Based on everything you've said, here are a few key things to keep in mind:

1️⃣ Rolling Contract is Your Right

If your tenancy agreement allows for a rolling contract and your landlord is okay with it, the agent has no right to force you into a new fixed-term contract.
Legally, when your fixed term ends, it automatically rolls into a periodic tenancy unless you agree otherwise.
2️⃣ Rent Increase Drama

It's shady that the agent pressured your landlord into raising the rent. The final decision always lies with the landlord, not the agent.
If your landlord verbally agreed to keep the rent the same but then changed their mind, it might be the agent influencing them.
3️⃣ You Don't Have to Allow Viewings

The agent showing up and asking to record a video viewing without your consent is totally unacceptable.
Legally, you don't have to allow any viewings if you don't want to. Your home, your choice.
4️⃣ Eviction Notice Confusion

A Section 6A is just a formal Section 21 notice, which is basically an eviction notice with a two-month notice period.
Even if you get a Section 21, you are NOT required to move out immediately—they would need to go through a full legal process if you choose to stay.
5️⃣ Letting Agent's Dodgy Tactics

If the agent has lied, pressured you, or ignored your rights, you CAN report them to:
✅ The Property Ombudsman (TPO) or Property Redress Scheme (PRS) (whichever they're a member of).
✅ Trading Standards for any dodgy practices.
6️⃣ Can You Sue Them?

If you've lost money because of their misconduct (like unexpected moving costs), you might have a case.
You'd need to prove financial harm, so legal advice might be worth looking into.
What You Can Do Now:
✅ Talk directly to your landlord—if they really want you to stay, they should consider dealing with you directly instead of through the agent.
✅ Challenge the Section 21 notice if you think it wasn't issued correctly.
✅ File a complaint against the agent if they've acted unethically.
✅ Consider legal advice if you've suffered real financial loss.

I really hope this gets sorted out for you—it's awful when agents act like they have more power than they actually do. Hang in there! 💪